Return Policy:

Electronic Documents:

Compact Discs, Books & Software:

• CD products are non-refundable but can be exchanged due to a technical error or problem.  The product must be returned to us within 30 days for inspection.  At our discretion, we will either correct the original CD or provide you with a replacement if necessary.
• If you have ordered a Book via our online service, we agree to provide you with a refund, less a 15% restocking fee and any shipping and handling cost.  The CD or Book MUST be returned to us within 30 days of purchase. 
• Software products are non-refundable but can be exchanged due to a technical error or problem with the software.  The product must be returned to us within 30 days for inspection.  At our discretion, we will either correct the original software or provide you with a replacement if necessary.